Sunday 20, May

John Lewis apologises after wedding gift list site disappears

John Lewis has apologised to betrothed couples and other users of its gift list website after the service went offline over the weekend.

"The lack of information from John Lewis was concerning - I had to join Twitter to try to get more information.

"I had a lot of other bits of admin to get done rather than [having to] reassure guests that it would 'probably' be fine.

"I'm happy it seems to be sorted now, but not renewing a domain registration is fairly embarrassing."

PinkNews chief executive Benjamin Cohen was also among those affected.

The WhoIs database indicates that johnlewisgiftlist.com's domain registration expired last Thursday, but was subsequently renewed on Sunday to run until 2021.

"We would like offer our sincerest apologies to customers who have experienced difficulties accessing our gift list website," said a spokeswoman for the business.

"There was an issue renewing the domain name which has been fixed and most customers can once again access the site - though it may take a few more hours for some internet providers to update."

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